Crystal Springs Crete Plaza

Crete, Greece7.5/10 (3,546 reviews)

Holiday highlights

Daily housekeeping included
Resort transfers in air-conditioned coaches
Free child place available on selected dates
Free Wi-Fi throughout the resort
Direct flights with hand luggage included

About this hotel

7.5/10(3,546 reviews)

Family FriendlyAdults OnlyCity Hotel

Crystal Springs Crete Plaza is a 4-star family friendly in Crete, Greece. Renowned for outstanding service, generous all-inclusive options and pristine pool areas, it's an ideal choice for travellers seeking the perfect blend of relaxation and lively entertainment. Guests enjoy panoramic views, beautifully landscaped grounds, and a vibrant programme of daytime activities and evening shows. The resort's central location puts you minutes from the beach and the heart of Crete, with countless shops, restaurants and excursion points within easy reach. The hotel boasts 5 themed dining venues, multiple bars (including a swim-up bar), a tranquil spa and wellness centre, and dedicated kids' and teens' clubs. Premium rooms come with sea views, balconies and turn-down service. A 24-hour front desk, concierge, and on-site doctor ensure peace of mind throughout your stay.

Address

149 Avenida del Mar, Crete, Greece

Distance to beach

729m

Distance to centre

0.6km

Distance to airport

83km

Check-in / Check-out

15:00 / 11:00

Property policies

Photo ID at check-in · Quiet hours apply

Hotel facilities

Free parking
Beachfront
Mini-golf
Tennis court
Mini-disco
À la carte dining
Aquapark
Outdoor pool
Wheelchair accessible
Lobby bar
Watersports
Laundry service

Pools & beach

Waterslides for kids
Adults-only relaxation pool
Heated outdoor pool
Infinity pool with sea view

Dining

The Grill

Steakhouse

Open daily for breakfast and à la carte specials.

Neptune

Seafood

Open daily for dinner and à la carte specials.

Trattoria Bella

Italian

Open daily for breakfast and à la carte specials.

World Kitchen

International Buffet

Open daily for dinner and à la carte specials.

Calle Mexicana

Tex-Mex

Open daily for dinner and à la carte specials.

Family & children

Children aged 0–1 stay free of charge in a cot
Children aged 2–11 receive 50% discount on the standard adult rate
Maximum 2 children per room
Children's pool and supervised kids' club available

Property policies

Check-in from 15:00, check-out by 11:00
Photo ID required at check-in
Resort credit card pre-authorisation may apply
Smoking permitted only in designated outdoor areas
Pets are not permitted
Quiet hours: 23:00 – 08:00

Choose your room

All rates include flights, transfers, baggage and self-catering meals.

Swim-Up Room (Adults Only)

A beautifully appointed swim-up room (adults only) featuring pool access, designed for comfort with 1 king bed and 30m² of living space.

Sleeps 2 30 m²1 King BedPool Access

Tea/coffee facilities
Daily housekeeping
Complimentary toiletries
Turn-down service
Telephone
Flat-screen TV with international channels

Total for 7 nights

£2,485

Free cancellation

Superior Sea View Room

A beautifully appointed superior sea view room featuring sea view, designed for comfort with 1 king bed and 26m² of living space.

Sleeps 2 26 m²1 King BedSea View

Telephone
Bathrobe & slippers
In-room safe
Daily housekeeping
Blackout curtains
Free Wi-Fi

Total for 7 nights

£2,730

Free cancellation

Standard Double Room

A beautifully appointed standard double room featuring garden view, designed for comfort with 1 double bed and 22m² of living space.

Sleeps 2 22 m²1 Double BedGarden View

Tea/coffee facilities
Turn-down service
Flat-screen TV with international channels
Premium bedding
Bathrobe & slippers
Air conditioning

Total for 7 nights

£3,094

Free cancellation

Your flights

Direct flights · operated by easyJet

Outbound · Sun 14 Jun 2026

11:20

LPL

Liverpool

3h 52m

Direct

15:12

CRE

Crete

easyJet EZY9676 · Airbus A320

Return · Sun 21 Jun 2026

20:00

CRE

Crete

3h 27m

Direct

23:27

LPL

Liverpool

easyJet EZY7461 · Airbus A320

Cabin baggage

10kg included

Hold baggage

22kg included

Cabin class

Economy

Location

149 Avenida del Mar, Crete, Greece

Crete Beach · Beach0.18 km

Old Town · Landmark3.9 km

Marina · Marina3.7 km

Shopping district · Shopping1.5 km

Water park · Attraction6.5 km

What's included

Included in your package

Return private transfers between airport and hotel
Accommodation as selected
22kg checked luggage per adult
All applicable taxes and fees
ATOL financial protection
Dedicated holiday concierge
Hotel meal plan as booked

Not included

Personal expenses
Tips and gratuities
Optional excursions
Resort fees payable locally (if applicable)
Spa treatments and premium dining
Visa fees (if applicable)

7.5

Customer rating

Excellent · 3,546 reviews

Based on verified guest reviews. 92% of guests said they'd book again.

Service

7.9

Cleanliness

8.1

Comfort

7.5

Location

7.7

Facilities

7.2

Value

7.0

Recent guest reviews

Daniel K.

United Kingdom · Tue 14 Oct 2025

8/10

Solo

Hotel was spotless and staff so friendly

We travelled as a family of four and the kids' club was a hit. Pool area is huge, plenty of sunbeds, and the entertainment in the evenings is the right balance of fun without being intrusive.

Olivia M.

Germany · Sat 17 May 2025

10/10

Family

Great choice for a relaxing getaway

We travelled as a family of four and the kids' club was a hit. Pool area is huge, plenty of sunbeds, and the entertainment in the evenings is the right balance of fun without being intrusive.

Ben D.

Denmark · Wed 19 Feb 2025

10/10

Group

Absolutely brilliant from start to finish

We travelled as a family of four and the kids' club was a hit. Pool area is huge, plenty of sunbeds, and the entertainment in the evenings is the right balance of fun without being intrusive.

Charlotte E.

Germany · Fri 28 Feb 2025

9/10

Solo

Stunning resort, perfect for couples

Flights were on time both ways, transfer was quick, and the hotel exceeded expectations. Special mention to the bar staff who remembered our names by day two!

Lucy B.

Ireland · Mon 14 Apr 2025

7/10

Couple

Couldn't fault it

Lovely boutique feel, food was outstanding and the staff went out of their way for us. The walk to the beach takes about three minutes and there are loads of restaurants nearby too.

Naomi J.

Netherlands · Sat 13 Sep 2025

8/10

Family

Absolutely brilliant from start to finish

We travelled as a family of four and the kids' club was a hit. Pool area is huge, plenty of sunbeds, and the entertainment in the evenings is the right balance of fun without being intrusive.

Cancellation & change policy

Non-refundable rate. Date changes available subject to availability and a small admin fee.